Welcome to our Privacy & Cookie Policy
At Wilson Design Collective, your privacy is important to us. This page explains how we collect, use, store, and protect your personal data in compliance with UK GPDR.
It also explains how we use cookies to improve your experience.
Privacy Policy — Wilson Design Collective
Last updated: 18/11/25
1. Who we are
Wilson Design Collective (“we”, “us”, “our”) is a UK-based independent art studio and ecommerce business.
Business Owner & Data Controller:
Wilson Design Collective
Email: hello@wilsondesigncollective.com
Website: www.wilsondesigncollective.com
We take your privacy seriously and are committed to protecting your personal information in accordance with UK GDPR and the Data Protection Act 2018.
2. The personal data we collect
We collect the following types of personal information:
Information you provide directly
-
Name
-
Email address
-
Billing and delivery address
-
Payment details (processed securely by third-party providers)
-
Order history
-
Email marketing preferences
-
Wholesale enquiry contact information (business name, buyer name, store details)
Automatically collected data
-
IP address
-
Device type and browser type
-
Pages visited and time spent on our website
-
Cookies and tracking technologies (see Cookie Policy below)
3. How we use your personal information
We use your information for the following purposes:
Purpose
Lawful Basis
To process and deliver orders
Contract
To manage customer service enquiries
Legitimate interest
To create and manage your account
Contract / legitimate interest
To send email marketing or newsletters
Consent
To communicate with wholesale partners
Legitimate interest
To comply with legal, tax and accounting obligations
Legal obligation
To improve website functionality and user experience
Legitimate int
4. Sharing your information
We share your information only with trusted third-party service providers who help us run the business, including:
Provider
Purpose
Wix / Wix Payments
Website hosting & ecommerce
Flodesk
Email marketing
Stripe / PayPal
Secure payment processing
Royal Mail / courier services
Delivering orders
Google Analytics (optional)
Site performance tracking
These providers act as data processors and are bound by contractual and legal obligations to protect your data.
5. International transfers
Some service providers may operate outside the UK or EEA.
Where this occurs, we ensure adequate protection through recognised safeguards such as Standard Contractual Clauses.
6. How long we keep your data
Data Type
Retention Period
Order information
6 years (tax & accounting law)
Email subscriber details
Until you unsubscribe
Contact form / wholesale enquiries
Up to 2 years of inactivity
Website behavioural analytics
Variable per cookie policy
We delete personal information when no longer required.
7. Your rights under GDPR
You have the right to:
-
Request access to your data (“data subject access request”)
-
Request correction or deletion of your data
-
Object to or restrict processing
-
Withdraw consent at any time
-
Request transfer of your data to another organisation
-
Make a complaint to the UK Information Commissioner’s Office (ICO)
To exercise your rights, contact: hello@wilsondesigncollective.com
8. Security
We implement appropriate technical and organisational measures to protect your personal data, including encryption, secure servers and restricted access.
9. Links to other websites
Our website may contain links to external websites. We are not responsible for their content or privacy practices.
10. Changes to this Privacy Policy
We may update this policy occasionally. The revised version will be posted here and the “last updated” date will change.
11. Contact
If you have any questions about this policy or your data, contact:
📧 wilson@wilsondesigncollective.com
Cookie Policy — Wilson Design Collective
What are cookies?
Cookies are small files stored on your device that help the website function and improve your experience.
Types of cookies we use
Type
Purpose
Essential cookies
Required for site functionality and checkout
Performance cookies
Help analyse how the site is used
Marketing / advertising cookies
Show relevant advertising and measure performance
Functionality cookies
Remember preferences such as region or login state
How to manage cookies
On first visit to our website, you will see a cookie consent banner that allows you to accept or manage options. You can change cookie preferences at any time through your browser settings.
You can block cookies, but parts of the site may not function correctly.
Third-party cookies
Third-party cookies may be used by:
-
Wix
-
Google Analytics
-
Email marketing platforms (Flodesk)
-
Social media (Instagram, Meta Pixel — if enabled)
Contact
For questions about cookie use, contact: